CMI University

Course Name: Search

122 courses found.

Welcome to eLearning

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50059 Project-Based Section 8 Program Overview

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Adding a New Prospect in Compliance Manager

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Adding a Property in 7S

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Adding Agents in 7S

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Adding Amenities and Amenity-Based Pricing in 7S

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Adding and Editing Events in Compliance Manager

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Adding Results and Reasons in 7S

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Adding Sources in 7S

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Adding Units in 7S

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Annual Recertifications from the Resident's Perspective in RentCafe Affordable Housing

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AR Configuration in 7S

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Business Letter Writing

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CMI - 101 Conflict Resolution: Introduction

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CMI - 102 Conflict Resolution: Addressing the Issue

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CMI - 103 Conflict Resolution: Identifying Solutions

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CMI - 104 Conflict Resolution: Moving Forward

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CMI - Adding Applicants to the Waiting List

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CMI - AF 25 Community Manager Dashboard and Menus in 7S

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CMI - AR 101 Introduction to Charges in 7S

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CMI - Asbestos Awareness (English/Spanish)

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CMI - Compliance: Inspections for the Manager

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CMI - First of the Month Procedures for RD Meeting Recording

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CMI - FOM Monthly Posting Report Recording TCC and RD

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CMI - HOME Program Overview

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CMI - HR Leadership Essentials - Communicate, Coach and Correct

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CMI - Introduction to Affordable Housing

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CMI - LIHTC Program Overview

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CMI - Live Training Payscan for Utility Invoices

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CMI - Move Out Paperwork & SD Form Procedures

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CMI - Physical Inspection Meeting Recording

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CMI - Reasonable Accommodations Steps

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CMI - Safety Training Preventing Slips, Trips and Falls Recording

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CMI - Section 515 Rural Program Overview

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CMI - Taking a TRS Call (TTY 711 Calls)

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CMI - Welcome Back to eLearning

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CMI-Appropriate Email & Text Communication

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Completing Annual Recertification Verifications in RentCafe Affordable Housing

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Compliance Management Dashboard Overview

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Compliance Manager Affordable Dashboard: KPI Statistics

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Compliance Manager Affordable Dashboard: Navigating the Top Menu

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Compliance Manager Affordable Dashboard: Notifications Tile

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Compliance Manager Affordable Dashboard: Property Searches, Procedures, and Setup Menu

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Compliance Manager Affordable Dashboard: Prospects Tile

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Compliance Manager Affordable Dashboard: Residents Tile

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Compliance Manager Affordable Dashboard: Secondary Status Tile

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Compliance Manager Affordable Dashboard: Upcoming Certifications Tile

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Compliance Manager Affordable Dashboard: Waiting List Tile

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Compliance Manager Certification Workflows: Household Information

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Compliance Manager Certification Workflows: Household Member Workflow

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Compliance Manager Certification Workflows: Income, Assets, and Expenses

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Compliance Manager Certification Workflows: MINC Information

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Compliance Manager Certification Workflows: RentCafe Calculations

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Compliance Manager Certification Workflows: RentCafe Verifications

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Compliance Manager Certification Workflows: TRACS Information

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Consolidating Receipts in 7S

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Create a Certification in RentCafe

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Create a Certification in Voyager 7S

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Creating Tenant Records in RightSource for Voyager Submissions

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Creating the Fee Pool in 7S

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Creating the Property Fee Pool in 7S

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Creating, Sending, and Signing Verification Letters

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Differences Between Voyager 6.0 and 7S

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Downloading and Reviewing Forms in RightSource for Voyager Submissions

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Editing or Canceling Prospect Records in Compliance Manager

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Effective Telephone Skills: Asking the Right Questions

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Effective Telephone Skills: Avoiding Common Pitfalls

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Effective Telephone Skills: Balancing Your Tone

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Effective Telephone Skills: Basic Communication

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Effective Telephone Skills: Difficult Callers I

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Effective Telephone Skills: Difficult Callers II

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Effective Telephone Skills: Effective Listening

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Effective Telephone Skills: Put Yourself in the Zone

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Effective Telephone Skills: Taking Initiative

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Email Etiquette: Basics of Email Communication

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Email Etiquette: Being Considerate

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Email Etiquette: Getting Started

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Email Etiquette: Keeping It Professional

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Email Etiquette: Short and to the Point

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Email Etiquette: Writing with Positivity

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Entering Calculation Values for Voyager Submissions

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Entering Credit Card Payables in 7S

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Fair Housing: Reviewing the Essentials

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Fire Safety

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HOME Program Overview

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HOTMA - Georgia ONLY

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Introduction to Affordable Housing

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Introduction to Certification Workflows in Compliance Manager

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Introduction to Management Fees in 7S

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Introduction to Microsoft Excel

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Introduction to the Affordable Dashboard in Compliance Manager

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Introduction to the RightSource File Review Process for Voyager Submissions

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Introduction to the Violence Against Women Act (VAWA)

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Introduction to Waiting Lists in Compliance Manager

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LIHTC Program Overview

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Logging In to RightSource

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Managing RentCafe Prospects in Compliance Manager

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Modifying Waiting List Applicant Preferences

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Online Applicant Experience

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Preventing Harassment

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Processing Annual Recertifications in RentCafe Affordable Housing

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Processing Cross Entity Transactions in 7S

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Property Control Setup in 7S

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RD Properties: How to upload Recerts from Yardi to RightSource

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Reconciling Credit Card Payables in 7S

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Recording Verification Letter Responses

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Reviewing and Updating Applications

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Reviewing Findings in RightSource from Voyager 7S

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Reviewing Tenant Records in RightSource

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Reviewing Waiting Lists in Compliance Manager

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Section 515 Rural Program Overview

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Sending Annual Recertification Verification Letters in RentCafe Affordable Housing

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Setting Up Late Fees in 7S

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Setting Up Unit Types in 7S: Application Fees

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Setting Up Unit Types in 7S: Introduction

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Setting Up Unit Types in 7S: Move-In Charges

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Setting Up Unit Types in 7S: Move-Out Charges

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Setting Up Unit Types in 7S: Quick Unit Types

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Submitting Annual Recertifications in RentCafe Affordable Housing

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Unit-Based Reports in 7S

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Waiting List Priorities and Preferences in Compliance Manager

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Working with RentCafe Move-in Questionnaires in Compliance Manager

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