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96 courses found.
eL 100 - Welcome to eLearning
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AF 001 - Introduction to Affordable Housing
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AF 002 - LIHTC Program Overview
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AF 003 - 50059 Project-Based Section 8 Program Overview
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AF 004 - HOME Program Overview
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AF 005 - Section 515 Rural Program Overview
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AF 105 - Introduction to the Dashboard in Compliance Manager for Affordable
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AF 110 - Managing Waiting List Questionnaires in Compliance Manager for Affordable
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AF 115 - Completing the Applicant Workflow with RentCafe in Compliance Manager for Affordable
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AF 120 - Processing Annual Recertifications in Compliance Manager for Affordable
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AP 220 - Entering Credit Card Payables in 7S
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AP 225 - Reconciling Credit Card Payables in 7S
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AP 280 - Processing Cross Entity Transactions in 7S
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AR7S 270 - Consolidating Receipts in 7S
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BT 100 - Getting Started with Voyager 7S
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BT 110 - Differences Between Voyager 6.0 and 7S
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CMI - 101 Conflict Resolution: Introduction
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CMI - 102 Conflict Resolution: Addressing the Issue
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CMI - 103 Conflict Resolution: Identifying Solutions
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CMI - 104 Conflict Resolution: Moving Forward
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CMI - Adding Applicants to the Waiting List
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CMI - AF 25 Community Manager Dashboard and Menus in 7S
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CMI - AR 101 Introduction to Charges in 7S
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CMI - Asbestos Awareness (English/Spanish)
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CMI - Compliance: Inspections for the Manager
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CMI - First of the Month Procedures for RD Meeting Recording
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CMI - FOM Monthly Posting Report Recording TCC and RD
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CMI - HOME Program Overview
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CMI - Introduction to Affordable Housing
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CMI - LIHTC Program Overview
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CMI - Move Out Paperwork & SD Form Procedures
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CMI - Physical Inspection Meeting Recording
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CMI - Preventing Harassment
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CMI - Section 515 Rural Program Overview
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CMI - Taking a TRS Call (TTY 711 Calls)
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CMI - Welcome Back to eLearning
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CMI CS 110 - Introduction to Microsoft Excel
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COM 110 - Email Etiquette: Basics of Email Communication
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COM 111 - Email Etiquette: Getting Started
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COM 112 - Email Etiquette: Short and to the Point
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COM 113 - Email Etiquette: Keeping It Professional
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COM 114 - Email Etiquette: Writing with Positivity
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COM 115 - Email Etiquette: Being Considerate
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COM 120 - Effective Telephone Skills: Basic Communication
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COM 121 - Effective Telephone Skills: Put Yourself in the Zone
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COM 122 - Effective Telephone Skills: Balancing Your Tone
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COM 123 - Effective Telephone Skills: Avoiding Common Pitfalls
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COM 124 - Effective Telephone Skills: Difficult Callers I
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COM 125 - Effective Telephone Skills: Difficult Callers II
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COM 126 - Effective Telephone Skills: Effective Listening
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COM 127 - Effective Telephone Skills: Taking Initiative
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COM 128 - Effective Telephone Skills: Asking the Right Questions
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COM 200 - Business Letter Writing
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FH 110 - Federal Fair Housing Compliance for Maintenance
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FH 115 - Fair Housing: Reviewing the Essentials
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FH 150 - Introduction to the Violence Against Women Act (VAWA)
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HOTMA - Georgia ONLY
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RCAF 100 - Online Applicant Experience
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RCAF 110 - Compliance Management Dashboard Overview
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RCAF 120 - Reviewing and Updating Applications
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RCAF 130 - Modifying Waiting List Applicant Preferences
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RCAF 140 - Creating, Sending, and Signing Verification Letters
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RCAF 145 - Recording Verification Letter Responses
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RCAH 300 - Annual Recertifications from the Resident's Perspective in RentCafe Affordable Housing
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RCAH 305 - Processing Annual Recertifications in RentCafe Affordable Housing
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RCAH 310 - Sending Annual Recertification Verification Letters in RentCafe Affordable Housing
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RCAH 315 - Completing Annual Recertification Verifications in RentCafe Affordable Housing
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RCAH 320 - Submitting Annual Recertifications in RentCafe Affordable Housing
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RD Properties: How to upload Recerts from Yardi to RightSource
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RS7S 010 - AR Configuration in 7S
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RS7S 040 - Adding a Property in 7S
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RS7S 042 - Property Control Setup in 7S
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RS7S 044 - Adding Agents in 7S
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RS7S 046 - Adding Results and Reasons in 7S
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RS7S 048 - Adding Sources in 7S
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RS7S 050 - Setting Up Unit Types in 7S: Introduction
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RS7S 052 - Setting Up Unit Types in 7S: Application Fees
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RS7S 054 - Setting Up Unit Types in 7S: Move-In Charges
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RS7S 056 - Setting Up Unit Types in 7S: Move-Out Charges
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RS7S 058 - Setting Up Unit Types in 7S: Quick Unit Types
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RS7S 060 - Adding Units in 7S
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RS7S 062 - Adding Amenities and Amenity-Based Pricing in 7S
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RS7S 064 - Setting Up Late Fees in 7S
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RS7S 066 - Introduction to Management Fees in 7S
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RS7S 068 - Creating the Fee Pool in 7S
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RS7S 070 - Creating the Property Fee Pool in 7S
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RS7S 410 - Unit-Based Reports in 7S
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RSCM 100 - Logging In to RightSource
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RSCM 105 - Create a Certification in RentCafe
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RSCM 106 - Create a Certification in Voyager 7S
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RSCM 115 - Reviewing Tenant Records in RightSource
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RSCM 120 - Creating Tenant Records in RightSource for Voyager Submissions
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RSCM 125 - Introduction to the RightSource File Review Process for Voyager Submissions
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RSCM 130 - Downloading and Reviewing Forms in RightSource for Voyager Submissions
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RSCM 135 - Entering Calculation Values for Voyager Submissions
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RSCM 400 - Reviewing Findings in RightSource from Voyager 7S
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